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- CLINICAL RECEPTION & PATIENT SERVICES OPEN
Get in Touch with
Our Clinical Concierge
Located opposite MTN Center on KG 519 St. Whether you have questions regarding consultations, specialist clinics, laboratory diagnostics, or medical insurance clearance, our multilingual triage team is here to assist.
DIRECT TRANSMISSION
Patient Inquiry & Consultation Request
Fields marked with an asterisk are required. Our patient triage coordinator replies via your selected channel within 30 minutes during working hours.
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🔒 Your details are processed in accordance with Rwanda Health Data Privacy Regulations. Medical details remain strictly confidential under doctor-patient privilege.
Department Direct Directory
Connect directly with specific specialized desks to avoid switchboard delays.
Outpatient & Front Desk General
Insurance & Billing Liaison Prior Auth
Extension 104 · billing@devamc.com
Diagnostic Lab (Sysmex) 30-60m TAT
Rapid Biomarkers · lab@devamc.com
Dental & Oral Surgery 2 Operatories
Specialized appointments · dental@devamc.com
Corporate & Retainer Desk B2B Clinic
Annual executive checkups · corporate@devamc.com
Operating Hours
Monday – Friday 08:00 – 19:00
Saturday 08:00 – 19:00
Sunday Walk-in Triage & On-Call
Emergency & Admissions 24 Hours / 7 Days
KIGALI MEDICAL CAMPUS
Campus Location & Accessibility
KG 9 Ave / KG 519 St, Nyarutarama, Gasabo District, Kigali, Rwanda (Directly opposite MTN Center Nyarutarama)
Deva Medical Center — clear signposted turning off KG 9 Ave into KG 519 St.
✈️ 12 mins from Kigali Intl Airport · 🏛️ 15 mins from Kigali CBD
Free Patient Parking
25+ dedicated on-site parking spaces with 24/7 security attendants.
Barrier-Free Access
Stretcher & wheelchair compliant ramps with elevator access to all units.
Ambulance Bay
Immediate, step-free access to resuscitation and intensive intake units.
On-Site Pharmacy
Full dispensary stocking essential and specialized international medication.
SPOKEN LANGUAGES AT RECEPTION
Kinyarwanda English Français Kiswahili
DIRECT CASHLESS BILLING
Directly Verified Insurance Partners
Our on-site medical billing desk handles instantaneous real-time electronic claims verification with all major domestic and international underwriters.
RSSB / RAMA
Rwanda Social Security
MMI
Military Medical Ins.
Radiant
Insurance Rwanda
Sanlam
Assurances
UAP Old Mutual
Life & Health
Britam
East Africa
Cigna Global
Expat & Diplomatic
Allianz Care
Worldwide Coverage
VISIT PROTOCOL
Frequently Asked Questions
Everything you need to know before visiting Deva Medical Center for consultations or diagnostics.
Do I need an appointment?
General consultations and emergency triage are conducted on a walk-in basis with negligible wait times. For visiting specialists (Pediatric Cardiology, Maxillofacial, OBGYN Ultrasound), booking 24–48 hours ahead is advised.
Walk-ins accepted 08:00–19:00 daily
What documents should I bring?
Please present a valid National ID or Passport, your valid physical insurance membership card or corporate voucher, and any previous prescription logs or laboratory charts from other facilities.
Fast-track registration available
How do I access lab reports?
Automated laboratory testing results are delivered securely via encrypted WhatsApp PDF or email within 30 to 60 minutes. Hard copies can be collected at the central reception desk anytime.
Sysmex automated diagnostics
Experiencing an acute medical situation?
Do not wait for contact replies. Proceed directly to our Nyarutarama entrance or contact our immediate 24/7 emergency dispatch.
